16.6 Something is wrong

Start with the closest symptom. These routes preserve existing work and help you decide what to inspect before attempting a repair. A failed preview, an unsaved draft and a failed application are different problems.

For a missing cue, an unfamiliar profile status or another symptom, use Troubleshooting and recovery. Avoid resetting unrelated settings to test one explanation; change only the cause you have identified and repeat the original action to check the result.